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About 
Student Grievance Redressal
In accordance with the UGC Grievance Redressal regulation notified in 21st August 2023, the existing committee is formed effective from the duration 01st May 2023 to 30th June 2025.
Committee members
| S.No | Name | Academic Designation | Committee Designation | Email Id |
|---|---|---|---|---|
| 1 | Dr. Kabir Sharma | Principal | Chairperson | ksharma@ddn.upes.ac.in |
| 2 | Dr. Sumit Gupta | Professor, SOB | Member | sumeetgupta@ddn.upes.ac.in |
| 3 | Dr. Naveen Agarwal | Assistant Professor, UPES | Member | naveen.agarwal@ddn.upes.ac.in |
| 4 | Dr. Anita Sengar | Associate Professor, SOB | Member | asengar@ddn.upes.ac.in |
| 5 | Dr. Hitesh Kumar Sharma | Sr. Associate Professor, SOCS | Member | hksharma@ddn.upes.ac.in |
| 6 | Student Representative | Student | Student Representative (Will be special Invitee) | |
Student Grievance Redressal Committee UPES Online
- A complaint from an aggrieved student relating to any UPES Online programme shall be addressed to this Committee.
- The quorum for the meeting including the Chairperson shall be there.
When to raise grievance?
When issues related to programme, examinations, fees, grade sheet, etc of student is not resolved by following channels, then student can raise grievance.
- Email to Helpdesk cce-helpdesk@upes.ac.in
- Raise a ticket via bit.ly/3J9QQxl
- Call/Email Student Support Manager
Students are encouraged to resolve concerns or problems directly with the student support and programme coordinator through personal discussions and counselling.
How to raise grievance?
Aggrieved students can raise their concerns to this email id or any of the committee members. Mention your enrolment number in the subject line of the email.
Any student aggrieved by the decision of the Students' Grievance Redressal Committee may prefer an appeal to the Ombudsperson, within a period of fifteen days from the date of receipt of such decision. The email id to write to the Ombudsperson is ombuds@ddn.upes.ac.in