Student Grievance Redressal

In accordance with the UGC Grievance Redressal regulation notified in 21st August 2023, the existing committee is formed effective from the duration 01st May 2023 to 30th June 2025.

Committee members

S.No	Name	Academic Designation	Committee Designation	Email Id
1	Dr. Rajesh Gupta	Principle	Chairperson	r.gupta@ddn.upes.ac.in
2	Dr. Sumit Gupta	Professor, SOB	Member	sumeetgupta@ddn.upes.ac.in
3	Dr. Kabir Sharma	Assistant Professor, CCE	Member	ksharma@ddn.upes.ac.in
4	Dr. Anita Sengar	Associate Professor, SOB	Member	asengar@ddn.upes.ac.in
5	Dr. Hitesh Kumar Sharma	Sr. Associate Professor, SOCS	Member	hksharma@ddn.upes.ac.in
6	Student Representative	Student	Student Representative (Will be special Invitee)

Student Grievance Redressal Committee UPES ON

A complaint from an aggrieved student relating to any UPES ON programme shall be addressed to this Committee.
The quorum for the meeting including the Chairperson shall be there.

When to raise grievance?

When issues related to programme, examinations, fees, grade sheet, etc of student is not resolved by following channels, then student can raise grievance.

Email to Helpdesk cce-helpdesk@upes.ac.in
Raise a ticket via bit.ly/3J9QQxl
Call/Email Student Support Manager

Students are encouraged to resolve concerns or problems directly with the student support and programme coordinator through personal discussions and counselling.

How to raise grievance?

Aggrieved students can raise their concerns to this email id or any of the committee members. Mention your enrolment number in the subject line of the email.

Any student aggrieved by the decision of the Students' Grievance Redressal Committee may prefer an appeal to the Ombudsperson, within a period of fifteen days from the date of receipt of such decision. The email id to write to the Ombudsperson is ombuds@ddn.upes.ac.in